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Short answers to the questions SEOmator customers ask most, grouped by job. Each answer links to the page that explains more.

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About SEOmator

SEOmator is the AI SEO Manager for B2B SaaS. It tracks your Google keywords and the questions your buyers ask ChatGPT, Google AI Mode and Gemini, shows how often the answers name your brand and which sources they use, and its AI SEO Agent answers your questions and makes the changes you approve. See How SEOmator works.
No. The AI SEO Agent asks before it adds a prompt, a competitor or a topic, and nothing changes until you click Approve. An AI tool connected over MCP can make changes only if you allowed it when you connected it, and only as your role allows. See Approve a change.

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Reports and metrics

Usually because the answers name your brand in a way SEOmator doesn’t track yet, or don’t name it at all. Check that your brand’s name and aliases on Competitors match how AI writes it; saving recounts your past answers. Then open Domains to see which sources the assistants read for your prompts.
The first answers are requested as soon as you click Start daily tracking, and the numbers fill in as they arrive. While answers come in, Tracking in the sidebar shows Running with a percent. The trend line appears from the second day of data. See Projects and setup.
Hover the day on the trend chart: a dashed line marks a day when prompts were added or archived, or an assistant’s model changed. Editing a brand also recounts it in past answers. Changes against the previous period count only the prompts and assistants measured in both periods. See Metrics.
Gemini shows no inline citations, so Cited leaves Gemini answers out. They still count in Retrieved. See How SEOmator works.

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Tracking and setup

Tracking pauses when your organization is on Free and nobody visits for a while, when it moves to Free with more projects than Free tracks, or when someone pauses the project. Paused: no visits resumes when you open SEOmator. Paused: over the plan resumes when you subscribe to a paid plan. A project you paused yourself resumes in Project settings. See The Free plan for the limits, and Usage for each project’s status.
Each setup step can run at most 5 times a day for a project. Go on with what it found, or try again the next day. See Projects and setup.

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Plans and credits

If you haven’t picked a plan, your organization moves to Free and nothing is deleted. SEOmator emails you before the trial ends and again when it ends. To keep everything running, pick a plan in Billing. See Plans and credits for what Free keeps.
Your plan’s prompts run without credits. Credits pay for prompts over your plan, the setup of a project your plan doesn’t include, and agent answers. See every spend in Usage and the cost of each action in Plans and credits.

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Team, tools and data

In the sidebar, click your name and select Invite members, then click Invite people and send the invite. Each member gets a role that decides what they can change. See Members.
In the sidebar, click MCP and copy the URL or command for your tool from MCP clients. Add it to your tool and approve the connection in your browser. See Connect Claude, ChatGPT and other AI tools.
Delete an archived prompt to remove it and all of its answers, or delete a whole project in Project settings. The organization, with all its projects, is deleted in General, and you can delete your own account: in the sidebar, click your name and select Account.
Use the contact form, or click Contact support in the help center’s navigation bar.

How SEOmator works

Prompts, assistants, daily runs and sources.

Plans and credits

What each plan includes and what credits pay for.

Metrics

What every metric means and how it is counted.

Contact support

Write to the SEOmator team.
Last modified on November 6, 2026